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the "New MS Teams" does not respect the monitor position when opening a call window

Anonymous
2024-07-01T16:07:36+00:00

Hi,

Teams is forcing me to switch over to the "New Teams", but there is a very annoying flaw with it. 

Every time you make or receive a call, the new window opens on the monitor that is set as "main display", which is the very left one of my three monitors. The Teams program is always open on the very right one, which is the laptop with the camera. Old Teams always opened the new window on the same screen the Teams program is open, which is the right way. 
Now with the new Teams, every time I get or make a call, I have to drag the window with the open call from the very left screen over to the very right screen where the camera is. 

I tried and tried, but could not figure out how to solve this issue! Also, every time I roll back to old Teams, it switches back to the new one automatically. 

Please advise how to solve this issue with new Teams (without changing which display is the main display in Windows), or how to stay on old Teams permanently, since old Teams respected the monitor position it is running on.

Thanks

Peter

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-10-16T01:17:08+00:00

    I am also suffering with this annoyance. I run a 4 screen setup and my laptop (which has my camera for Teams meetings) is where I want Teams to be functioning. One of my external monitors is my primary screen as that is where I want to do my work, it is a larger screen than my laptop and I don't want other applications that have to open on my primary screen to be opening on a smaller screen. Teams is also regularly closing and reopening itself (presumably doing an update) and it then reopens the application on my primary screen. How hard can it be for you to set it to remember which screen it was previously running on - it works for Edge, all my other Office desktop apps, Chrome etc etc. Come on Microsoft get this sorted out!!

    10+ people found this answer helpful.
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  2. Anonymous
    2024-10-11T10:20:30+00:00

    That is really very annoying. The windows should only open where I have the “main window”... so it makes it annoying to use every day. So you have to use your own programming to move the windows from teams to the right place. I don't know of any program that is as user-unfriendly to use as the new Teams.

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  3. Anonymous
    2024-07-17T11:24:33+00:00

    Just adding to the conversation that I too would like to see new calls open on the same monitor as the application. I RDP into my work computer on my main monitor and it is extremely annoying when I make/receive a call I have to minimize my RDP and drag the call to my second monitor.

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  4. Anonymous
    2024-07-02T03:27:20+00:00

    Hello Peter Hofpointner,
     
    After thorough research, testing from my end and consulting, it’s been concluded that When a call is made/ Teams notifications come in, they will always show up on the primary screen/monito

    • This is the expected design behavior with new teams
    • Incase you want notifications to show up on a different monitor. you will need to make it primary

    ++ This is the expected behavior with New Teams

    The only way is changing which display is the main display in Windows or drag the pop windows.

    We apologize if we are not able to meet your requirements; however, thank you for bringing this to our attention, we will surely raise you concerns to our Product Team and hopefully this can be included in the future updates.  In the meantime, please feel free to post this in our Feedback community by visiting Microsoft Teams · Community as it is a community monitored by our Product team to help improve user experience with New teams app, via feedback given by our valuable customers.Regarding your issue with to stay permanently in the old teams (classic teams), i would like to inform you that the end of support for the classic Teams client starts July 1, 2024. The end of availability for the classic Teams client starts July 1, 2025. On July 1, 2024, classic Teams becomes unsupported. Users still running classic Teams due to configuration issues, or an unsupported OS will experience in-app dialog messages informing them and some issue with the old teams, so it is advice to use new teams. Reference: End of availability for classic Teams client - Microsoft Teams | Microsoft Learn

    We are sorry for any inconvenience however you can report this as well using our feedback portal to help our product team to improve the product.

    For other concerns, please do not hesitate to add you post in the Microsoft Community Team. Thank you for choosing Microsoft as your partner in business.SincerelyEben Ezer Tres | Microsoft Community Moderator

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