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No audio during the PPT presentation

Anonymous
2024-07-13T05:08:53+00:00

When playing a video embedded in a Powerpoint presentation on Teams, people on the call can see the video but can't hear the audio. How do you correct this?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2024-07-13T05:40:25+00:00

    Hello, I'm Jen, I'm happy to help you today.

    How to fix audio issues. Try the steps below to resolve the issue by changing your device settings in Teams. During your meeting, select More, then choose Device settings. Under Audio settings, select Speaker.

    or

    When playing a video embedded in a PowerPoint presentation over Teams, people on the call can see the video but not hear the sound. You could try this workaround, there is a feature called “include computer sound” when you share your desktop to other attendees and present your PowerPoint on your desktop. Here are the steps to follow:

    1. During your Teams meeting, select More, then choose Device settings.
    2. Under Audio settings, select Speaker.
    3. If you see multiple speakers listed and more than one audio device has the same name, try changing the name of one of the speakers that has the same name.
    4. Click on Desktop screen while sharing content on a screen share.
    5. Click on Include computer sound icon from scene share tray.

    This should enable system audio sharing via Microsoft Teams. If applicable, select your presentation mode screen layout. Select the content that you would like to share: Desktop, PowerPoint Live, Screen, Whiteboard, Camera.

    I can't hear my PowerPoint Live video from my external speaker during Teams meeting: https://support.microsoft.com/office/7a269d14-2f44-4d08-914c-9d1875988376

    Let us know how it goes, we're here to help you further if needed. Jen A.

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