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Teams needs permission to use this device

Anonymous
2025-02-10T11:50:25+00:00

Hello,

I'm using Teams in my company. When I join to meeting teams says to me 'Teams needs permission to use this device' and nobody can hear me. When I go to privacy settings -> mic, access to microphone is enable next to Microsoft Teams application. Reinstall teams help for first meeting. After I leave meeting and try join to another one the problem is appearing once again. It starts happened when by mistake i press no when once it asked me about to allow teams to use mic.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2025-02-12T09:45:35+00:00

    Hi Adrian Kudlik

    Good day and thank you for contacting us.

    We understand that it's not easy to deal with these types of technical issues, especially when it comes to something as using Microphone on your teams. The details you've provided point to a more complex issue that might require advanced troubleshooting.

    this issue may go beyond what can be resolved with basic troubleshooting. it would be useful for the Microsoft backend team (Get support - Microsoft 365 admin | Microsoft Learn) to examine the issue remotely.

    Note: If you're an end user, you may need to contact your enterprise organization's Office 365 global administrator to contact a support engineer for further processing.

    Important: If any of your organization's Office 365 Business/Enterprise/Education subscriptions are from a federated partner or reseller and the global administrator can't open a service request on your end, you may need to contact the reseller's support provider so that they can help the global administrator open the service request on your end. After that, the Office 365 support team will participate in the service request that was created.

    Thank you for your valuable time and cooperation.

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  2. Anonymous
    2025-02-11T07:20:26+00:00

    1 person found this answer helpful.
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  3. Anonymous
    2025-02-10T14:54:11+00:00

    Dear Adrian Kudlik

    Good day!

    Thank you for posting in the Microsoft Community.

    Based on your issue description "Teams needs permission to use this device "I understand that you're facing an issue with microphone permission problem in Microsoft Teams

    Before proceeding, can you allow me to collect the following information to narrow down your specific situation?

    • What type of account are you using? Is it an M365 work/school account or a Microsoft/personal account like Hotmail/outlook.com/live.com?'
    • may I know if you are using Windows, Linux or iOS?
    • Please let me know if you have updated Teams, you can try to update your Teams app by clicking on your MS Teams avatar and checking for updates.
    • Do you have the same issue after disabling access to Teams microphone and reassign access again?

     give Microsoft Teams the access to your microphone in Windows, please click the Windows Startbutton > select Settings > Privacy> Microphone, and make sure to turn on Allow apps to access your microphone.

    Then you can open Microsoft teams and click Settings> Devicesto check if your microphone is available now.

    kindly check out the following link: Troubleshoot device features in Microsoft Teams on the web - Microsoft Support

    If the problem persists after trying all of these steps, please let me know which version of Teams you are currently using when you encounter this issue?

    Please take a screenshot of the entire page (excluding personal information) and share it with us in a private message.

    For your information: Find the version of Microsoft Teams you're using - Microsoft Support

    Note: To access the private messaging platform, click on your name in the top right corner. Select My

    Profile > View Private Messages.

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    Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

    Thank you for your cooperation. Stay safe

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