Microsoft made major changes to Hotmail affecting millions of users but has provided little documentation on how the new Outlook.com works and provided even less online support for answering questions. I have been waiting days for replies/answers to my questions.
Maybe the following suggestions will help you:
To mark or unmark your contacts as "favorites":
- Go to your "People" page which shows your list of contacts.
- Click on a contact that you want to mark or unmark as a "favorite".
- From the People menu bar click on "Groups".
- Check or uncheck the box in front of "Favorites" group.
- Click on apply.
To change multile contacts at the same time:
- Check the box in front of each contact you want to change.
- Once they are all checked then click on "Groups" on the menu bar.
- Note: If the group box is filled in with a square then this means some of the selected contracts are already in that group and some of them are not.
- Check or uncheck the box in front of "Favorites" group.
- Click on apply.
I hope this helps or answers your question.