Managing personal Outlook.com account settings, security, and privacy
Hi mohsinvahidy,
Although I do not understand the problem or issue, it seems your problem is with Hotmail and almost certainly not with these forums or your computer. We do not provide Hotmail support here. To get help, see the following:
• Solutions for Common Hotmail Problems**http://windowslivehelp.com/solutions.aspx?productid=1**
• Hotmail Community Forums <=post all Hotmail-specific questions here!**http://windowslivehelp.com/forums.aspx?productid=1**
For more about what to do about Hotmail, please see the following articles compliments of PA Bear - MVP:
Hotmail Sign-in Issues:**http://windowslivehelp.com/forums.aspx?forumid=b782602b-8e7c-40d8-a66b-b44824497a17**
Hotmail account compromise detection and Recovery (sticky)**http://windowslivehelp.com/thread.aspx?threadid=48e74fb5-82f6-4a82-ae51-d0788c81dccd**
Managing Password Reset Information (06 Jan-11)**http://windowslivehelp.com/solution.aspx?solutionid=a9237dcb-8449-4d51-84ff-8f7304ada5b2**
What to do if you think your account has been stolen or hijacked/How to recover a compromised Hotmail account**http://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41**
Hotmail hacked? Take these steps**http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/hotmail-hacked-take-these-steps.aspx**
I hope this helps. If you learn or come to believe the problem is being caused by malware on not your Hotmail account after talking with them, then post back and we'll assist you in cleaning up the system and ruling that out as the cause.
Good luck!