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I cannot read my emails on Outlook.com.

Anonymous
2013-03-19T10:36:30+00:00

I don't know what kind of idiot you have working for you company but hotmail-outlook change in the stupidest thing I've ever seen!

I don't need a new user interface, i don't need an on-line out look, i don't want something that can connect me account with facebook or give me social media updates........I just want to have and on-line email account that where i can receive and view emails. Hotmail has managed to do this seamlessly for the ten years now i have outlook.com and i can't even view my mails!!! Let alone search the information that i need. Great job!!! I present you with the underachiever award for the mentally retarded!  

Hotmail do yourself a favor and go back the your original accounts that worked fine before the change! Oh and if anyone for the your company actually reads this then fix my account while your at it. I don't want to have to search though 2000 Q&A's in some forum to find details as the right combination of computer, browser and settings to make this thing work (answer: If your working on a 'Packard bell' running 'chrome' 

 then go to options- further options - Advanced settings - calibrate - then change the value in the 10th row from 101090198199019 to 1988181818)

Honestly, do it yourself! We haven't all studied IT! Make it work for people who just want a computer to work then you wont end up with so many complaints!

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2013-03-29T14:50:38+00:00

    After trying for hous with "Opera" and "Internet explorer- Which i'm not a fan of at all"  I downloaded "Google Chrome" which fixed the problem. At least google is still on top of their game :-)

    2 people found this answer helpful.
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  2. Anonymous
    2013-03-28T23:28:09+00:00

    AMEN on that.   I have tried all day long and I cannot get in.  I work from home.  I need access to prior e-mails as well as read and have spent the whole day.  They tell you - go the that stupid icon and go on and give yourself permission to read your e-mails and what they stay will come up does not come up. 

    I have a strong feeling whoever came up with this was on some heavy duty drugs and if not took there idiot pill (overdosed).

    1 person found this answer helpful.
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  3. Anonymous
    2013-03-20T13:53:39+00:00

    Hello KarlKath,

    Thank you for posting in Microsoft Community. I understand that you are having issues with Outlook.com interface as you cannot read your emails. Please be informed that one of the possible reasons why this is happening is that you are experiencing browser issues or you have add ons installed on your browser that can block Outlook.com to run the way it should or you are using an outdated browser.

    As our initial troubleshooting step, I would recommend that you optimize your browser, clear browser's cache and a temporary internet file to make sure that your browser’s setting doesn’t contribute to your issue. Kindly visit the article below for instructions:

    How to Optimize Internet Browser

    To know more about the best browsers to use on Outlook.com so that you can have it on its optimum perfomance, kindly visit the link below:

    Best browsers for Outlook.com

    Regarding the add ons, you can visit the article below for additional information if you are using Internet Explorer as your browser. However, if you are using a different browser other than Internet Explorer, I would suggest that you visit you browser support web page to get proper instructions on how to manage the add ons on your browser.

    How to Manage Internet Explorer Add Ons

    Inform us for any results.

    Thank you.

    1 person found this answer helpful.
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  4. Anonymous
    2013-03-30T02:55:41+00:00

    Hi KarlKath,

    Were you able to log in to your account? Please provide the following information to investigate why you encounter the issue on your Internet Explorer browser but problem has been solved when using Google Chrome:

    • Your impacted email address
    • Version of your Internet Explorer browser and the operating system you are using when you encounter the problem

    Please post it in the private message area I've created for you. Click on You have a private reply to this message link just above your post to view the message. You need to be signed in to the Microsoft Community forum to view the link. We need you to reply back to this post once you have provided the information in the private area.

    Thank you.

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  5. Anonymous
    2013-03-30T02:50:32+00:00

    Hi CathySheridan,

    We apologize for the inconvenience. Let me assist you with your concern. I would like to know more of your issue. Were you able to log in to your account but cannot open your emails? If yes, please provide the following information in the nprivate message area:

    • Your impacted email address
    • Version of browser and the operating system you are using when you encounter the problem (ex: IE8-Windows XP)

    If you cannot sign in to your account, we need to know if you get any error message when trying to log in.

    Note: Click on You have a private reply to this messagelink just above your post to view the message. You need to be signed in to the Microsoft Community forum to view the link. We need you to reply back to this post once you have provided the information in the private area.

    Thank you.

    0 comments