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I am tired of all the junk mail I get. the more I block the more I get WHY?

Anonymous
2013-07-12T23:20:17+00:00

I have tried and tried to block all the sexual emails I get in my Junk folder the more I block the more I get.  WHY?  There is not a way to restrict them I have tried.  Please I am so tired of them.  I want to close my Hotmail account I have had for years, that is how sick and tired of them I am.  Because my name is the email account you just let anyone post email to it? I would hate to close my account, and I like my name being on it.  How can I fix this it is important.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-07-14T15:13:21+00:00

* Added on 21 July 2022 because so many people are being brought to this thread by a search.

If outlook.com is sending these messages to Junk, they're being (in outlook terms) "blocked."

You cannot create a rule to delete or do anything else to these messages. Rules don't work in the Junk folder.

Look through the Junk folder every day or two to see if legitimate messages were sent to Junk and delete the messages that really are spam/junk.

Don


We're sorry for the inconvenience as you're receiving a lot of Junk mails. Let me see what  I can do to help you with this problem. Just to make sure  I won't be providing you same steps, can you please give us the exact steps you've taken in blocking those e-mails? Let us know.

If you haven't tried blocking the e-mail address or domain whose sending you those e-mails, I suggest that you do so. Check out the following steps:

Check your Blocked sender list.

Sign in to your account. Go to inbox.

  1. Click Options located at the upper-right side of the page.
  2. Select More Options.
  3. Under Preventing junk email, click Safe and blocked senders.
  4. Click Blocked senders. ( add the e-mail address or domain/website in the field under Blocked email address or domain: )
  5. Click Add to list >>.

I hope this helps. Let us know the result. If you have further questions, don't hesitate to post back.

Thanks!


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  1. Anonymous
    2016-03-27T07:11:53+00:00

    I don't feel safe on Outlook anymore. Especially when I block the emails and also list rules with key words and all they have to do is place symbols or change letters around and I continue to get them!!l I hate when they use my own email so that I can't block them. Why does't Outlook care? We are asking for help!!!

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  2. Anonymous
    2015-06-09T13:21:22+00:00

    Hi normalh,

    Thanks for getting back to us.

    In addition to Julius Cesar_B, you can also try make email Rules for incoming emails. To do so, please follow the steps below:

    Blocking emails using keywords that might appear in the sender's name:

    1. Open your inbox.
    2. At the upper right part of the page, click on the gear icon beside your Profile name then choose More mail settings.
    3. Under Customizing Outlook, click on Rules for sorting new messages.
    4. Click New.
    5. Under Step 1; on the first box, choose Sender's name; on the second box, choose contains; then on the third box, type in the keyword that you want to block.
    6. Under Step 2, choose the radio button Delete these messages—don't even put them in my Deleted folder.
    7. Click Save.

    Blocking emails using keywords that might appear in the subject:

    1. Open your inbox.
    2. At the upper right part of the page, click on the gear icon beside your Profile name then choose More mail settings.
    3. Under Customizing Outlook, click on Rules for sorting new messages.
    4. Click New.
    5. Under Step 1; on the first box, choose Subject; on the second box, choose contains; then on the third box, type in the keyword that you want to block.
    6. Under Step 2, choose the radio button Delete these messages—don't even put them in my Deleted folder.
    7. Click Save.

    Hope these steps works.

    Should you have further questions, please let us know.

    Thank you.

    Hi Alden,

    Good day,

    I think I too late to reply to this Issue, may be you leave microsoft :)

    I suffered from this problem, and make 10001 roles :) no hope. I got a note: most of these Sexual spams have a common extension in their server (.biz). and million server names lead to one sexual dating site only. Is there a role to block all senders have (.biz)?? 

    Thanks

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  3. Anonymous
    2013-07-16T19:26:42+00:00

    Hi normalh,

    Thanks for getting back to us.

    In addition to Julius Cesar_B, you can also try make email Rules for incoming emails. To do so, please follow the steps below:

    Blocking emails using keywords that might appear in the sender's name:

    1. Open your inbox.
    2. At the upper right part of the page, click on the gear icon beside your Profile name then choose More mail settings.
    3. Under Customizing Outlook, click on Rules for sorting new messages.
    4. Click New.
    5. Under Step 1; on the first box, choose Sender's name; on the second box, choose contains; then on the third box, type in the keyword that you want to block.
    6. Under Step 2, choose the radio button Delete these messages—don't even put them in my Deleted folder.
    7. Click Save.

    Blocking emails using keywords that might appear in the subject:

    1. Open your inbox.
    2. At the upper right part of the page, click on the gear icon beside your Profile name then choose More mail settings.
    3. Under Customizing Outlook, click on Rules for sorting new messages.
    4. Click New.
    5. Under Step 1; on the first box, choose Subject; on the second box, choose contains; then on the third box, type in the keyword that you want to block.
    6. Under Step 2, choose the radio button Delete these messages—don't even put them in my Deleted folder.
    7. Click Save.

    Hope these steps works.

    Should you have further questions, please let us know.

    Thank you.

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  4. Anonymous
    2013-07-15T13:20:38+00:00

    Your reply was of no help.  There are over 200 blocked sexually explicit emails that I have been blocking for a year now.  They keep coming and I am so tired of it.  It would take me 2 or three days to go thru your suggestion.  I am not for that.  Thanks for nothing.

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