Managing personal Outlook.com account settings, security, and privacy
* Added on 21 July 2022 because so many people are being brought to this thread by a search.
If outlook.com is sending these messages to Junk, they're being (in outlook terms) "blocked."
You cannot create a rule to delete or do anything else to these messages. Rules don't work in the Junk folder.
Look through the Junk folder every day or two to see if legitimate messages were sent to Junk and delete the messages that really are spam/junk.
Don
We're sorry for the inconvenience as you're receiving a lot of Junk mails. Let me see what I can do to help you with this problem. Just to make sure I won't be providing you same steps, can you please give us the exact steps you've taken in blocking those e-mails? Let us know.
If you haven't tried blocking the e-mail address or domain whose sending you those e-mails, I suggest that you do so. Check out the following steps:
Check your Blocked sender list.
Sign in to your account. Go to inbox.
- Click Options located at the upper-right side of the page.
- Select More Options.
- Under Preventing junk email, click Safe and blocked senders.
- Click Blocked senders. ( add the e-mail address or domain/website in the field under Blocked email address or domain: )
- Click Add to list >>.
I hope this helps. Let us know the result. If you have further questions, don't hesitate to post back.
Thanks!