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Blocked due to user complaints or other evidence of spamming + How long to unblock server?

Anonymous
2016-03-01T18:07:21+00:00

server.air-america.com 74.208.74.168 main mail server ip blocked for days.

550 SC-001 Mail rejected by Microsoft for policy reasons.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-04-06T15:01:15+00:00

    Don't bother Microsoft will not unblock you, I have sent 500+ removal requests and done chat 300+ times and they just will not unblock our clean server. They are a disgusting company.

    Best thing you can do is tell your customers to tell anyone they are sending email tonot to use microsoft products including their email services.

    40+ people found this answer helpful.
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  2. Anonymous
    2016-04-07T03:58:01+00:00

    yeah.. but no. Our mailserver IP is 100% clean, so they are blocking us for no reason, will not tell us why, will not respond to the NOC and will not fix their SNDS or JMRP tools so they show data!! Support doesn't do anything just runs you around in circles asking you if your modem is plugged in. hahaha microsoft should be investigated for malpractice.

    8 people found this answer helpful.
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  3. Anonymous
    2016-05-18T17:09:54+00:00

    Yes to us happenes the same. 100% secure and clean servers. Just blocked by Microsoft without any reason. No way to find out how to unblock. I can confirm that it is just miserable how they are abusing their business and let others just loose their time. Stupid and arrogant behavior, very bad...

    5 people found this answer helpful.
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  4. Anonymous
    2016-04-06T15:34:06+00:00

    Been around since dos 1.x back in the Peter Norton and Bill Gates day.

    Sad day when you open a ticket and get a Sbaitso reply!

    https://www.youtube.com/watch?v=sV3pYZZ2jEw

    Microsoft needs a better system ip bocking system that's for sure.

    If your ip is not blacklisted in other RBL's , good sending reputation and high sending score at Return Path it should not be permanently blocked due to span at Microsoft. Their system is flawed badly!

    Burning ips is not the answer. Finding good ip4's is becoming almost impossible.

    Eventually the trashcan needs to be cleaned out. 

    Don't blame Microsoft for taking a stand. It's getting the issue resolved where they are wronging other provider.

    Had to change outgoing mail server ip addresses and assign statics for larger companies.

    Took weeks finding something that was not already back-listed at AT&T and Microsoft.

    Still trying to get new ip addresses white-listed with other providers like Yahoo and AOL.

    New or out of the sandbox used ip4's take time building a reputation.

    Amazing how one infected client can destroy your ip sender reputation and get you blocked with no return at Microsoft.  Must say the truth is "Mark as Answer"    "Don't bother Microsoft will not unblock you"

    4 people found this answer helpful.
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  5. Anonymous
    2016-03-21T13:12:46+00:00

    Been there and done that... Has been a week or so nothing has taken place.

    Very bad... Recommending everyone switch to Google gmail...

    http://wordpressamerica.com/?p=1533

    Can't find any good ips these days to fix issue thanks to these idiot spammers and cloud providers.

    2 people found this answer helpful.
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