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Adding contacts to a contact group or list with no email address

Anonymous
2016-11-14T00:27:27+00:00

I have created a number of groups (in Office 365 - Outlook 2016) and/or Lists in Outlook.com and then allocating contacts to a specific or multiple groups. But I cannot find a way to add contacts that do not have an email address. Although the individual is present in the contacts folder and in people list in outlook.com I cannot add them. Can anyone help? Thanks

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2016-11-14T17:37:41+00:00

    Hi Mark,

    The use of contact group is to send an email to multiple people without having to add each name every time you want to write them. Therefore, a contact must have an email address as a requirement to be added in the contact group.

    Please note that contacts (with or without emails addresses) can be saved in the contacts folder and in people list in Outlook.com, but cannot be added in the contact group without an email address.

    If you have further concerns, feel free to post. We're always here to help.

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  1. Anonymous
    2016-11-14T21:49:45+00:00

    I can see the point of this answer however I have contact groups where some do not have email but I wish to document everyone in the group whether or not they have email. If they have email all is well and I send using the group but those that don't have email I will have to txt or call. You are suggesting I should maintain a paper list for those that have no email therefore I may as well give up on contact groups as they only do half the job anyway. Please look at this as I do and accept we want a "group of contacts" for all contact and not only those that use email. Without this the group facility falls short of complete and is useless.

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  2. Anonymous
    2016-11-14T23:46:06+00:00

    Thanks for your response Kerwin, it was as I thought. However, I think this approach by Microsoft is very limiting as there are many reasons to group contacts other than to create a mailing list. The same view was expressed in the response by Dave Mills

    who  replied on

    Possible this view has already been highlighted to Microsoft before, if not is there a way of flagging suggestions of added functionality to them?

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  3. Brian Tillman [Outlook MVP 2007-2019] 25,880 Reputation points Volunteer Moderator
    2016-11-17T19:41:43+00:00

    > I can see the point of this answer however I have contact groups where some do

    > not have email but I wish to document everyone in the group whether or not they

    > have email. 

    That's what categories are for. As Dave said, contact groups are strictly for emailing multiple people. No address, no grouping.

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  4. Anonymous
    2016-11-17T18:22:29+00:00

    If you want to flag any suggestions, you can post your feedback and suggestions through Outlook User voice.

    If you have further concerns, feel free to post. We're always here to help.

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