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I switched from mobile view to desktop view on my phone. How do I change it back?

Anonymous
2013-04-02T03:08:48+00:00

I switched from mobile view to desktop view on my phone. How do I change it back? Before the switch to Outlook, I could go back and forth, but now it defaults to desktop view no matter what. I have tried signing out and back in, turning my phone on and off, and typing the address for the mobile site directly into the URL. Where is the link?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2013-04-03T20:20:09+00:00

    Hi KrystineMcCants,

    Thank you for taking the time to post your inquiry in Microsoft Community. I'm happy to assist you with your issue switching from desktop view to mobile view on your mobile phone.

    Before you switch from desktop view to mobile view, make sure that you are logged out of your account. After then, access your account using http://m.mail.live.com to view your account on mobile view.

    Should you have other questions or clarifications, please don't hesitate to post back so we can assist you.

    Thank you.

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  1. Anonymous
    2016-07-28T08:40:26+00:00

    Go to your mobiles' browser settings, nowdays accessed by the 3 vertical dots in top right corner of screen, but not always. Once in browser settings, uncheck "Desktop View", and youre done.

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  2. Anonymous
    2015-02-14T22:01:08+00:00

    This method did not work for me.  Any other suggestions?

    1 person found this answer helpful.
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