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Outlook Email Account on Android Phone

Anonymous
2016-12-02T11:06:12+00:00

I want to add my outlook Email account (Business) to my phone which also has my private Email account (AOL). When I starting setting this up, Office 365 requested access to my phone to carry out certain administrative tasks, including the need to factory reset and delete all emails.

Now I understand this for my outlook account but I am reluctant if this means I could lose all my private emails. Is this the case?

Is there any way I can still configure my phone without agreeing to Office 365 needing this access?

Regards

Tim6164

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,880 Reputation points Volunteer Moderator
    2016-12-02T17:33:57+00:00

    I don't recall agreeing to those permissions, either.

    Just because the permissions are requested, that doesn't mean they'll be used. Take the "delete all mails" permission, for example. Exchange and Exchange ActiveSync are two-way synching protocols. If you delete a message on the phone or using a web browser online, the message will be deleted both places. This means that whatever is deleting the message needs permission to do so. And if it can delete one message, it can delete them all. There's no permission to allow deleting just single messages, so it has to request permission to delete them all.

    I'm pretty sure the same type of thing applies to the reset permission. While I don't know what function may be asking, in order to perform a needed function, that permission must be granted because whatever function it is is lumped in with the reset permission.

    By the way, you don't need any extra apps to connect an Android device to your Exchange mailbox. Add an Exchange or Corporate account.

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  2. Anonymous
    2016-12-05T09:08:41+00:00

    Brian - Thanks for your reply. however, the following step by step set up of my outlook account on Samsung S6 might help:

    Add Account:

     - Type in email address

    - Type in outlook password

    Select Account Type: Microsoft Exchange activesync

    Remote Security Administration:

    - Server.outlook.office365.com must be able to remotely control some security features on your device. Continue? - OK

    Next Page

    Activating administrator will allow email to perform the following operations (Selected a few as examples).

    - Erase All Data - Erase all data without warning by performing a factory reset

    - Monitor screen unlock attempts

    - Disable cameras

    - Disable WiFi

    - Disable SMS/MMS messaging

    - Disable internet

    Unless I agree to the above, configuration of my outlook email account will not be finalized.

    Tim

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  3. Brian Tillman [Outlook MVP 2007-2019] 25,880 Reputation points Volunteer Moderator
    2016-12-05T16:13:15+00:00

    On my Android 6.0.1 device, I chose "Corporate", supplied my Outlook.com address, username, and password, then pressed Next. I did not perform a manual setup and I was not asked for the server name.

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  4. Anonymous
    2016-12-05T12:49:42+00:00

    When setting up on the phone from the Play store, Outlook app, there is no requirement to enter account type, and for an outlook.com a/c it is unlikely to be EAS

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  5. Anonymous
    2016-12-02T11:30:37+00:00

    You add MS Outlook from the Google Play Store, no idea where you are seeing any type of instruction that you mentioned.

    https://support.office.com/en-us/article/Set-up-email-in-the-Outlook-for-Android-app-886db551-8dfa-4fd5-b835-f8e532091872?ui=en-US&rs=en-US&ad=US&fromAR=1

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