Send Later - Date Sent Timestamps Displayed

OzMac,

The behavior you have described is "by design" as that timestamp comes from the server.  If you arrange your message list by "Date Received" you will see the delivery time. 

Hi JohnWang,

This is an issue. The "send later" feature is often used by people who want to send emails late at night but delay actual send until the morning. The date received is fine and will display in the recipient's inbox accordingly, however as soon as they reply they will see the date stamp in the reply thread, for example:

Sent: Tuesday, 7 November 2017 10:34 p.m.

When in fact the email was officially sent and received on Wednesday at 7:30am. The date and time is therefore contradictory and does not make any sense. 

Can this please be escalated as a fix request?

Best regards,

Casual_Kiwi

I was already display the list of Sent Messages by 'Date Received' - changing the Arrange By option doesn't make any change as far as I can tell. The Date Sent is still showing the timestamp when the "Send Later" button was clicked.

I'm using the 'Send Later' feature in the Mac Outlook v15.36.1 which is working great. Just noticed though when viewing the list of Sent items that the Date Sent column is showing the timestamp of when I scheduled the message to be sent not when the message was actually sent.

If I view an individual message it does show the correct sent timestamp there. For example the list view of the Sent items shows this timestamp:

but when I double click to view the message it shows this, the correct sent timestamp:

OzMac,

The behavior you have described is "by design" as that timestamp comes from the server.  If you arrange your message list by "Date Received" you will see the delivery time.

Hi,

My region is set to Australia which is where I'm located so don't want to set this to United States due to differences in how dates are displayed. Same result with different Mac accounts as well.

Can you try Australian region and see what you get?

Hi OzMac,

I have tested in my part and Date Sent column is correct timestamp. Regarding this issue, let's do some testing.

First, while I don't believe this is the cause of your issue I have seen it strangely affect dates and times so it's worth a shot and simply to try. Go to Apple menu --> System Preferences...--> Language & Text --> Formats tab. If your Regionsays Custom then reset it to United States. Restart Outlook and see what happens.

The other thing to try is to see if this is consisten in another Mac OS X user account. If you don't see it there then we know the problem has something to do either with your Outlook profile or with preferences. Those can be recreated.

Go to Apple menu --> System Preferences...--> Accountsand create a new Mac OS X user account for testing. Log in to that account and set up your account in Outlook under that account. Does the problem follow?

Then, Under Region, found an option for *United States (Computer).*I selected that option and now incoming and outgoing email time stamps match my computer time stamp.

Regards,

Vanessa