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My outlook web base email was working fine yesterday and today I am presented with this error out of the blue when I try to send an email I get the error message
" You don't have permission to send messages from this mailbox".
I have tried logging out and back in as well as on both Chrome and IE11 with the same result.
Any suggestions
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
I've found the option to change the default from:
thx jptrove for the hint!
I had the same problem not being able to send an email , and it recently started. I discovered that it had to do with aliases and was able to correct it.
When you start to compose an email, check at the top to see what the sending address is(the offender). Click on the "From" and it will show aliases. Choose the main email or an alias that will work.
I set a primary alias (not my outlook address) years ago and it has always worked. It is now not listed as an alias but still shows up in the From field. I did put it back in as the primary alias, and everything works as it used to. But I have not figured out how to get my main microsoft email address to automatically come up in the From field.
If this is your problem, you will probably have fiddle with aliases to get it work the way you want it to.
Hi jd63636,
We have noticed that the post has been inactive for quite some time. We'd like to confirm if you are still experiencing the same issue. If so, we highly suggest that you check your account status if it's up and running through our Service Portal.
If the issue still persists, please report back to us for further assistance.
I've found the option to change the default from:
- click the setting-gear in top right corner
- click full settings
- goto 'sync email'
- there you have the possibility to "Set default from address"
- here I can change it to my address associated with my microsoft acccount
thx jptrove for the hint!
It worked for me. Great Thanks.
I had this problem for the longest time and I had no clue why. However, I saw that when it sent it to drafts and it said who it was sending from it was not my set email. It was another email and then when I changed it to my proper email it sent the message. Hope this helps
