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Outlook app draining battery

Anonymous
2018-02-12T15:41:04+00:00

I tried to post a question to this thread:

https://answers.microsoft.com/en-us/outlook\_com/forum/oemail-oapps/outlook-app-on-android-draining-battery/832e5534-f5e4-4c66-a106-5f2ad10e7d64

However the 'reply' seems to be greyed out when I try. So to continue...

When I press the 'battery' button on my Samsung android phone, it consistently says the outlook app is eating 60% of battery power. Similar to the last question in the previous thread; can microsoft advise please:-

a) when a fix for this will be published please? or

b) recommend an equivalent non microsoft product that works well connecting to outlook.com that doesn't voraciously eat battery power?

Any help is appreciated.

Moved from: Outlook.com / Email / Sending, receiving, and reading email

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-03-20T03:50:07+00:00

    Yes, I found the best solution! remove the app and use the native samsung one. now that I have installed it again, I wondered why I'd ever bothered to change, the calendar is way better anyway, and email is...well email. 

    farewell Microsoft bloatware

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  2. Anonymous
    2018-04-20T12:55:58+00:00

    Same here. I've removed Outlook and switched back to gmail.

    Load average on my android phone fell back from ~11 to ~3-4 (when idle).

    I've installed Outlook again, but problems with high CPU usage came back, so I removed again. I will not be trying anymore.

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  3. Anonymous
    2018-03-19T14:49:43+00:00

    When I enabled App Permissions under security, Outlook started to prompt me in an infinite loop to allow it to access contacts and whenever I gave the permission it asked again, so it looks, that if contacts sync is enabled Outlook keeps spamming the contact list with sync. I disabled the contact sync on my outlook account and it seems that cpu usage is now lower, and also some guy from another forum said that this fixed his battery draining issue. I hope this will fix it, otherwise I'll stop using it as well. Shame on you Microsoft -.-

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  4. Anonymous
    2018-03-11T00:54:21+00:00

    Rare cases?

    This is a good thread to follow on this issue:

    https://outlook.uservoice.com/forums/293346-outlook-for-android/suggestions/20017534-fix-the-battery-drain

    It's funny how comments in, say, March 2018, refer to a "recent" Outlook update causing the issue. As do comments in February, January, December....

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  5. Anonymous
    2018-03-13T08:25:54+00:00

    I gave up trying to get the outlook app to work for the time being and switched over to the mail that ships with android. This link has the info on getting that mail app to work on accounts that have 2 step verification enabled

    https://account.live.com/APHelp

    Thanks everyone who responded to this thread.

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