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How to control junk mail in iOS

Anonymous
2019-03-15T13:34:43+00:00

I am using (not by choice) the mail app that my iOS seems to require. How do I mark and or block junk mail so that it is blocked from my address.  if I send it to junk it is not blocked from the next round of incoming.  Please help.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2019-03-15T13:46:46+00:00

    Hello brucewaldron

    Thank you for participating in the Microsoft Community, My name is Miguel T. I'm an independent Advisor

    When you instruct iOS Mail to move a spam email to the Junk folder, it does just that, as long as it knows about the account's spam folder as it does for iCloud Mail, Gmail, Outlook Mail, and some others. If the Junk folder does not exist in the account, iOS Mail creates it.

    The effect of moving messages from the inbox or any other folder to the Junk folder depends on how your email service interprets the action. Most common email services treat messages you move to the Junk folder as a signal to update their spam filter to identify similar messages in the future, but sometimes they are not.

    Spam filters aren't perfect. If you end up receiving spam email in the iOS Mail app even after you mark the sender or email address as Junk, the best solution is to block the sender entirely. Tap Settings > Messages > Blocked > Add New and then type or paste in the sender's email address to block all email from that address.

    Or another workaround is go to your account directly from the web and make the process of spam filter from there, IOS Mail App will reproduce the same change that you previously did on Web

    I hope this information has been useful, please let me know if you still need assistance.

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  1. Anonymous
    2019-03-15T15:01:35+00:00

    This helped put me on the right track, thanks

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  2. Anonymous
    2019-03-15T15:00:26+00:00

    This put me on the right track to control spam.  Too bad it isn't as easy as the Outlook app.

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  3. Anonymous
    2019-03-15T13:51:48+00:00

    Dear brucewaldron,

    I am an independent advisor, and I am trying to help other users using my experience with Microsoft products.

    Thanks for your question!

    I'm don't know which app exactly do you have and if the app has option to mark email as a spam. But here are the steps how to adjust the spam filter settings via browser.

    https://support.office.com/en-gb/article/block-...

    I hope this helps!

    Regards,

    Kristina

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