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credentials needed message keeps being sent to my android phone from microsoft.

Anonymous
2018-12-06T22:05:06+00:00

credentials needed message keeps being sent to my android phone from microsoft.  I have no problem logging in, but there is nothing I can find related to this constant message.  Nothing shows in my other email accounts.   And no I'm not going to post the details other than "Credentials needed " for my Live account.  Can I just delete  all of my microsoft accounts?  Right now I'm really ready to.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2018-12-06T22:18:54+00:00

    Dear Stephen,

    I am an independent advisor, and I am trying to help other users in Community with my experience in Microsoft products.

    This is a phishing attempt. please do not click on links or reply to that email

    I understand that this is frustrating to receive lots of spam and unwanted emails. It is even more frustrating to receive scams, spoofing and phishing emails. Scammers nowadays are using multiple methods to intimidate users.

    There are couple of ways to deal with scammers and unwanted emails (I am sure that you are aware of some and you are using them, but maybe additional information in support articles will help you):

    1. First of all check your spam filters and see suggestions on how to keep spam out of your inbox https://support.office.com/en-us/article/help-k...
    2. Report the phishing, spam and unwanted emails https://support.office.com/en-us/article/deal-w...
    3. Add emails or domains to block sender (those that were actually used to send emails - see #5) list https://support.office.com/en-us/article/block-...
    4. Create specific rules for subjects or common phrases that are present in those emails https://support.office.com/en-us/article/use-in... and add conditions, that are common for those emails, for example additional keywords, recipient address includes etc.
    5. Nowadays some scammers have learned how to mask their emails addresses that you can see in the emails. However, in the message source you will find the real one (and the real domain) In order to view message source please check this article https://support.office.com/en-us/article/receiv...

    Also read this information about fighting junk emails from Postmaster for Outlook https://sendersupport.olc.protection.outlook.co...

    You can also check tips on how to stay safe online from Microsoft https://www.microsoft.com/en-us/digital-skills/...

    Hope this will help your email free from Junk!

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  2. Anonymous
    2018-12-06T22:59:48+00:00

    The message does Not show up as a text or as an email.    It just keeps popping up on my phone with no way to block, or report it.

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  3. Anonymous
    2018-12-07T03:29:56+00:00

    Google is the problem.  Instead of explaining that they had somehow lost the ability to forward my emails from outlook, they just kept sending me ("Credentials needed") .   I went into my google account and checked everything in my setup and found nothing, no notifications, or messages telling they were having any problem.   Eventually I figured it had to be google and I tried accessing my outlook account from my phone(something I rarely do), and then I saw the problem.

    Thank you all for trying to help.

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  4. Anonymous
    2019-01-30T18:13:48+00:00

    Were you able to fix it?  If so, how?  You say you "saw the problem" but I'm not sure if you were able to resolve it.  Thanks.

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  5. Anonymous
    2018-12-06T22:20:39+00:00

    Hi Stephen,

    If you have this message probably you have some app where you use Microsoft account. For this you should check what do you have and remove the account from the app or update the data.

    Other scenario you can find here: https://productforums.google.com/forum/#!topic/...

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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