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pop up box in my Outlook with p49-imap.mail.me.com

Anonymous
2019-02-04T18:17:36+00:00

I am using Office 365 and keep getting a pop up box in my Outlook with p49-imap.mail.me.com 

I can not get rid of it as no password works and all my emails have slowed up

Thoughts please?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2019-02-04T18:45:37+00:00

    Been syncing with Apple/iCloud?

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  2. Anonymous
    2019-02-07T11:53:22+00:00

    Hi Joe,

    Is your issue resolved now?

    Best Regards,

    Betty

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  3. Anonymous
    2019-02-05T08:03:03+00:00

    Hi Joe,

    To check whether the issue is related to server or the client, if it is convenient, please try to add your account to another Outlook client that works well to check whether the same issue occurs.

    In addition, after done some researches, I found the issue might be related to iCloud, therefore, I’d like to confirm whether you have installed iCloud for windows app in your pc.

    Moreover, to further analyze your information, please kindly offer me the following information.

    1. The screenshot of the pop up box.
    2. Since the error message contain imap, I’d like to confirm type of the account in the Outlook client.
    3. The version of Outlook client. Go to File > Office Account > About Outlook.

    Best Regards,

    Betty

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