Hi Laura
Have you checked to see if those files are available on OneDrive
Open a Web Browser and log into: https://onedrive.live.com/about/signin/
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I had a Windows phone and all my photos were backed up to the cloud, accessible through Hotmail. Co. UK. Now this has changed to outlook I no longer have the photos option, only contacts and calendar. How can I get access my photos?
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Answer accepted by question author
Hi Laura
Have you checked to see if those files are available on OneDrive
Open a Web Browser and log into: https://onedrive.live.com/about/signin/
Answer accepted by question author
Dear Laura,
I am an independent advisor, and I am trying to help other users in Community with my experience in Microsoft products.
If you have set up sync for photos, than they were synced with OneDrive. Please check your OneDrive with your account taht is set up in the phone.
Yes! That's where they are now. Thank you so much!