Managing personal Outlook.com account settings, security, and privacy
Hello Steve.
I forgot my username and I had not used my account in maybe 1 year. It clicked on forgot password and I received a code in a different email, had to put the code in and answer a bunch of other questions.
At one point it asks for 4 recent emails that I sent and wants to know what was in the subject line. How is someone supposed to remember this info if they haven't opened their email in a long time?
Assistance would be greatly appreciated.
I also called the customer service number, and of one can't get a live person anymore, so the robot said they cant assist with email information over the phone, it has to be done online.