Hi Ella
I'm so sorry you are facing issues! I'm Maggie, an Independent Advisor from thr user community. I love helping other users in the Community by sharing my experience with Microsoft products.
You have reached the help forum for Outlook.com.
May I ask, do you mean Minecraft or Microsoft account password?
If it is Microsoft Account, to recover your password please follow the steps described here:
Hope this helps!
I wish you a great day/night :)!
Maggie