Share via

Find deleted outlook calendar

Anonymous
2019-04-11T17:37:59+00:00

Good morning,

I don't have to post in forums like this very often, as I am almost always able to find a solution to my problems via Google and reading other peoples queries. However, after reading many, many other instances of this issue - there does not seem to be an ACTUAL answer.

I am and IT helpdesk tech. A user came to me this morning and said that a calendar she had been working in disappeared and she could not get it back.

Background:

Windows 10 (I know, not very relevant)

Office 2016/365

Corporate/network structure

User created the calendar locally and had shared it with managers so it was not published in the GAL or externally at all.

When she tried to look at the calendar on a managers computer, she got an error, it couldn't find it.

We found calendar ITEMS in the recently deleted folder that were part of the missing calendar.

No one seems to be able to explain where the actual calendars LIVE (path, where the data resides, call it what you want).

After restoring the 'recently deleted' calendar items - where did they go? The calendar itself is still gone. There is no trace of the items in her inbox/outbox/deleted items etc.

Are calendars part of the .ost? that is what seems to be the case. There is no way to 'restore previous versions' of the .ost, at least there aren't any listed.

We went into the online version of her outlook and there was no trace of the calendar there either.

I did some testing in my own outlook so she could get back to work. Created a calendar. Deleted the calendar. No trace.

Everything I found online said that it can be retrieved from the 'recently deleted items' folder. This is not the case. Calendar items maybe but not the calendar itself.

I am hoping that someone out there has an actual answer to this question. Thank you in advance.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

7 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-04-11T17:46:20+00:00

    Did you look for the calendar in the deleted items folder while in the folder list view (Ctrl+6)? If she deleted the folder, it would be in the deleted items, but you can only see the deleted non-mail folders from the folder list module.

    If she shift+deleted, the appointments could be recovered from the recovery folder but not the folder itself.

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2019-04-11T20:45:10+00:00

    Hi ITadminSpec,

    Thank you for posting your issue on Microsoft Community.  If you can't find the calendar items in the Deleted Items/Recoverable Items folder in OWA or Outlook desktop client. As an admin you can run an In-Place eDiscovery search the user's mailbox for deleted items. If you’re not a admin then please ask your admin if they can recover it. Here is the article, which has the step-by-step instructions: Recover deleted items in a user's mailbox - Admin Help

    Your time and understanding will be highly appreciated.

    Best regards,

    Shyamal

    0 comments
  3. Anonymous
    2019-04-11T18:41:13+00:00

    If she was actually sharing the calendar with someone, it would be in the ost, not in a pst.

    If you search for the items you recovered from the deleted items folder that were on the calendar, can you find them?

    0 comments
  4. Anonymous
    2019-04-11T17:59:57+00:00

    Actually yes, I did look there. I found the a separate calendar she had created this morning and deleted but not the original calendar that is missing. We even tried moving the one from deleted back to calendars just to see if it had the missing events but it did not.

    Thank you for your reply

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more