Share via

Recover the email that was removed

Anonymous
2020-03-30T22:48:18+00:00

How do I recover an outlook alias that I accidentally removed?

My son to add his email to the account and work to the Xbox himself did remove my email from the alias now I try to get back to the way it was and use my email  but the message keeps saying that  

We don't recognize this one."

  Please help me to change the way it was...

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

10 answers

Sort by: Most helpful
  1. Anonymous
    2020-03-30T22:49:37+00:00

    Hi there! My name is Brandon. I'm an Independent Advisor and a Microsoft user like you.

    I understand how important it is for you to access your email account.

    If you removed your email account from the list of your alias, I'm, afraid that you can no longer recover it.

    Deletion of addresses or accounts is effective immediately. And this is permanent.

    You can check this support article:

    https://support.office.com/en-us/article/add-or...

    There is an important note from the link above:

    * Are you sure? If you remove an alias that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), you're permanently deleting the alias and it can't be associated with any Microsoft account again.

    I hate to be the bearer of bad news. This is the policy that Microsoft follows.

    Hope that I was able to address your concern. Have a great day.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-04-02T01:16:23+00:00

    Hi ELEIZE

    Thanks for reaching out! My name is Dane and i'm an Independent Advisor and a Microsoft user like you.

    Sorry to hear on what happened , my suggestion for you is to create a separate Microsoft Account not linked to your son's account or any other accouny, this will also prevent accidental deletion on account in the future.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-04-02T01:12:54+00:00

    I have a bad experience with Microsoft not restore an address email that as a mistake removed from alias by my son he was trying to add his email and removed mine... now I am stuck with his email in my olds emails and etc and I created one to communicate with the company to decide to use that and to add in the alias and I cant not because is not combine two accounts... What is the best way to follow now???????

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-03-31T19:05:59+00:00

    When you close a Microsoft account, you have 60 days to reopen the email account.

    You can check it here(under "After you close your account"):

    https://support.microsoft.com/en-ph/help/12412/...

    However, this is not applicable to deleted alias.

    You can check it here(under "Remove an email address"):

    https://support.office.com/en-us/article/add-or...

    Hope that this article helps.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-03-31T03:52:45+00:00

    Thank you for the response..... with the new email in there I still able to check my old emails there is no way to get back to the same email as after 30 days? asking because I read some information before...  and my goggle account it is the email I need back That why I think that be a chance to recovery

    Was this answer helpful?

    0 comments No comments