Where is Mailbox Clean Up in new version of Outlook online?

Hello,

I found a workaround. If you are using the old version view, you can open the settings properly.

1. Use this link to log in to mailbox: https://outlook.office365.com/owa/?path=/classic
2. Choose the cog at the top
3. Click  MAIL
4. Now you can cleanup your mailbox.

@Microsoft: Please fix the problem.

Hello Jim

Thank you for participating in the Microsoft Community, My name is Miguel T. I'm an independent Advisor

Login to https://portal.office.com - Top right click your icon and select "My Account". In here in the top right again click the cog, then down at the bottom under "Your app settings" select "Mail".

Now, you will see the previous Owa Version where you can use the cleanup option.

As workaround you can use this link also:

https://outlook.office365.com/owa/?path=/option...

I hope this information has been useful, please let me know if you still need assistance.

As of last week, the workarounds previously discussed in this thread no longer function - to continue to reach the Clean up mailbox option, please use the following steps:

1. Navigate to https://outlook.office365.com/owa/?path=/classic
2. Select the cog and search for "mail"
3. Select the Mail link under Your app settings
4. This brings you to the classic settings page for OWA and the Clean up mailbox option is still available.

* Note: You MUST navigate to https://outlook.office365.com/owa/?path=/classic and search from there as navigating to https://outlook.office.com does NOT have the same search behavior and the Mail option doesn't appear after searching for "mail" - this is because the "Try the new Outlook" option is no longer available and it defaults to Modern unless you navigate specifically to the classic view.

I am having the same problem, but when I go to the portal --> My Account, there is no "cog" on the screen. How do I access mailbox cleanup?? Apparently I am no longer able to send emails from the Outlook app...

Hello Jim,

I'm so glad to hear that your issue has been resolved.

Regarding your question about portal, it may be update after some period of time but if you want to access this old portal, kindly give your vote, feedback and also share your experience about the old outlook version via our UserVoice service https://outlook.uservoice.com/forums/313228-outlook-on-the-web-office-365/suggestions/36130024-i-prefer-the-the-previous-version-of-outlook. Because, our dedicated engineers are keeping monitoring customers’ vote, feedback and experience here in our UserVoice service, some features would be added into the product based on customers’ feedback, vote and experience in the future, your good and interesting ideas will be very helpful for them to improve the product.

I'm highly appreciating your cooperation in our Microsoft Community.

Regards,

Darpan