How To Receive A Verification Code Without A Phone

Question

How To Receive A Verification Code Without A Phone

Anonymous

My account is locked and I can't use my phone number to receive a verification code anymore. I keep getting the same error message when I try to sign-in every day "Usage Limit Exceeded. Try Again Tomorrow." Why is this happening to me? How is anyone supposed to unlock their account if the only option is to send a verification code via text message and that individual's phone number can't be used. That's a poorly thought out decision on Microsoft's part. I want Microsoft to add more options of receiving verification codes.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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4 answers

Answer 1

Anonymous

That didn't help me. I don't have anyone who I can send a verification code to their phone.

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Answer 2

Anonymous

Nothing posted in that article will help me.

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Answer 3

Hi Mateusz!

Thank you for participating in the Microsoft Community. I'm Kates, an Outlook.com user and an Independent Advisor. I'm sorry to hear that you're account is locked. Let me see what works for you.

Since your phone number can't be used in verifying your account, you may try the steps outlined in this article:

https://support.microsoft.com/en-us/help/12428/...

Hope you resolve your issue.

All the best,
Kates

Answer 4

Anonymous

Hi Mateusz!

You can try to send a request to Microsoft support through this link:

https://support.microsoft.com/en-us/supportrequ...

Microsoft support may take 24 to 72 hours to respond.

Thanks,
Kates

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How To Receive A Verification Code Without A Phone

4 answers