why are you taking money out of my account ?

Question

why are you taking money out of my account ?

frederic dubus 1

since December 21 you are taking money out of my account for a service i do nto have, your invoice is tittle to another company i have had several conversation with your representatives, to no avail you continue to invoice me ! i have sent many emails to no avail you still take money out of my account ! stop this immediately, reimburse me plus CC interests now.

Reza-Ameri 17,341 Reputation points Volunteer Moderator

2022-06-13T15:27:49.987+00:00

Your question is not clear.
Are you referring to Microsoft Store?
Which Microsoft Services are you referring to?
It might have been scam and people pretending to be from Microsoft.
frederic dubus 1 Reputation point

2022-06-14T00:39:29.51+00:00

Nop its not a scam, the $$ is taken out of my account by Microsoft, they are charging my account and sending me an invoice addressed to a third party. i do not have a commercial account with Microsoft, only a personal one. the4 service is MS Project 3 subscription, i own a copy of MS project outright. this has been going on for 6 month. i thought "Whay are you taking money out of my account?" was pretty clear.

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Reza-Ameri 17,341 Reputation points Volunteer Moderator

2022-06-13T15:27:49.987+00:00

Your question is not clear.
Are you referring to Microsoft Store?
Which Microsoft Services are you referring to?
It might have been scam and people pretending to be from Microsoft.
frederic dubus 1 Reputation point

2022-06-14T00:39:29.51+00:00

Nop its not a scam, the $$ is taken out of my account by Microsoft, they are charging my account and sending me an invoice addressed to a third party. i do not have a commercial account with Microsoft, only a personal one. the4 service is MS Project 3 subscription, i own a copy of MS project outright. this has been going on for 6 month. i thought "Whay are you taking money out of my account?" was pretty clear.

Answer 1

Hi there,

The only way to stop the billing is to contact Microsoft support and find the service and stop them, if they are done by mistake you can even get the money back . Meanwhile some common causes for unexpected charges are listed below.

-Someone you know, such as a family member, bought something with your card
-Someone made an in-app purchase from an app, game, or Office
-A subscription such as Xbox Live, Microsoft 365, OneDrive, or Skype had recurring billing enabled
-Multiple purchases were grouped into a single charge
-Your order was split into multiple shipments and billings, or shipping was delayed

How to investigate a billing charge from Microsoft https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

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why are you taking money out of my account ?

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