Password reset code request recieved though I did not request one.

I am having the same issue i have reset my password multiple times.  I just got the email 5 times in the last 30 mins.

Thanks for responding, stebai66.

We could not see any email addresses in this forum for security purposes. I'm sorry if I did not tell you that right off the bat but if it's legit, then Microsoft detected an unusual sign-in attempt for your account.

I suggest you check all the recent login attempts by clicking this link:

https://account.live.com/Activity

The Recent Activity page shows you when and where you've used your Microsoft account within the last 30 days. You can expand any listed activity to see location details and find out how the account was accessed—using a web browser, phone, or another method.

For more details, please check this link:

https://support.microsoft.com/en-us/help/13782/...

If you see any successful attempts that you don't recognize them, I recommend you to change your password and update your security settings.

In case you need the steps to change your password, click the link below:

https://support.microsoft.com/en-ph/help/402697...

You can also add a two-step verification with your account. Please click the link below to follow the steps:

https://support.microsoft.com/en-us/help/12408/...

If you do the steps as a precaution, none of your personal information will not be at risk.

I hope this answers your question.

Sincerely yours,

Karen N.

Independent Advisor

Hi Karen,,

Please read the originating email address in my original post. It looks legit - hence my question - I am fully aware of phishing tactics but this looks to be from MS hence my concern... It happened two weeks ago also, when I changed my Password (i didn't use any links but logged in to the website to do this change myself) just do not want this to be a re-occurring thing.

KR

Steve

Hi Karen!

Yes I was thinking that it was phishing however the email is a legit address.  I

have been ignoring the emails and going through the direct password change via my acct and it is the same email address that is sending the originating email that began my

concerns.  I came here to see if it was something others were seeing or if i was being hacked.

Hi stebai66,

I'm Karen, a Microsoft user like you. I'd be glad to help you with your concern. Just to set your expectations, this is a public forum and we do not work for Microsoft nor have access to any user accounts. We can only offer advice based on our knowledge and resources available from Microsoft.

Microsoft takes account security very seriously. If you receive an email from the Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes.

If you received an email to reset your password from a different email address, I'm afraid that might be a phishing email. A phishing email is an email that seems to be from Microsoft but is actually an attempt to get your personal information or steal your money. Please do not click on any links in that email.

To identify a suspicious email, you can read the article below:

https://support.office.com/en-us/article/identi...

You can also report the email as a phishing email by following the steps provided in the article below:

https://support.office.com/en-us/article/how-to...

I hope this helps.

Sincerely yours,

Karen N.

Independent Advisor