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Recuperar cuenta Hotmail.

Anonymous
2020-06-05T06:28:46+00:00

Buen dia!

estoy tratando de recuperar mi cuenta Hotmail (jess_2196******@hotmail.com) fue mi primer cuenta de correo y la tenía vinculada con mi cuenta de Facebook pero no recuerdo la contraseña ni los datos para recuperarla o cambiar la contraseña podrian ayudarme a recuperarla?

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  1. Anonymous
    2020-07-26T15:18:55+00:00

    Necesito recuperal mi cuenta

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  2. Anonymous
    2020-06-05T06:30:26+00:00

    Bienvenida Jessica,

    soy Donata, una asesora independiente y estoy aquí para ayudarla. Lamento que tenga problemas para recuperar el acceso a la cuenta de Microsoft. Para recuperar el acceso a la cuenta, la invito a seguir las instrucciones de estas guías:

    https://support.microsoft.com/es-es/help/17875/...

    https://support.office.com/es-es/article/f4ad27...

    Vea también estos artículos de la Comunidad:

    1. Guía para el diligenciamiento del formulario de recuperación de cuentas Microsoft.

    https://answers.microsoft.com/es-es/outlook_com...

    1. Outlook.com: Cómo restablecer tu cuenta Microsoft.

    https://answers.microsoft.com/es-es/outlook_com...

    Aquí en la Comunidad no tenemos acceso a los datos del usuario. En caso de problemas, le sugiero que se ponga en contacto con el soporte de Microsoft y describa el problema a través de las indicaciones del siguiente enlace. Proporcione tanta información como sea posible para que el soporte pueda verificar que es su cuenta.

    https://support.microsoft.com/help/12401

    El soporte de Microsoft puede tardar entre 24 y 72 horas en responder.

    Espero que puedas resolver el problema.

    Saludos.

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