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Outlook displays banner that says: Check your connection Open a browser to sign into ______.com and receive new emails

Anonymous
2020-08-06T16:24:56+00:00

When I click the button it opens a generic msn webpage. My company uses DSSO so everything is already signed in. Can't seem to find anyone else who has had this error. I have tried repairing office, recreating mail profile etc.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-11-15T11:14:12+00:00

    I managed to get it to go away by disconnecting from my wireless network and reconnecting again. The banner is not appearing now.

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  2. Anonymous
    2020-10-23T16:35:59+00:00

    Here's my error looks like.

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  3. Anonymous
    2021-01-17T17:38:37+00:00

    I had this same issue come up over the past few days. Using a home computer, home network, Windows 10 PC,  Outlook 2016. I disabled and re-enabled my Ethernet connection and that seems to have fixed it. I did note that when I first looked at "Ethernet status", it showed IPv6 Connectivity as "No Internet". IPv4 was good. After I disabled/re-enabled the Ethernet adapter, both IPv4 and IPv6 show "Internet".

    Control Panel --> Network and Sharing Center

    -click "Ethernet" link on right side of screen near "Access type"

    -from Ethernet Status box that pops up, click "disable"

    To re-enable, I right-clicked the network icon on the lower right corner of the desktop, ran the network troubleshooter, and it re-enabled the adapter. I'll bet there are some other ways to do this too-this is just the one I found first.

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  4. Anonymous
    2020-11-16T12:05:22+00:00

    Thanks however, I am not connected via wifi. I am hard wired via ethernet.

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  5. Anonymous
    2020-10-28T08:09:06+00:00

    Could this be connected to the Office account in some way? I am having the same problem and when I select "Office Account" from the File menu and click on "Sign In", I get an error dialog saying "Sorry, we are having some temporary server issues". There is no problem with my connection. As with the OP, when I click on the button in the banner it takes me to the MSN web page.

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