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Email Notifications NOT showing preview

Anonymous
2021-04-09T17:44:46+00:00

My outlook app on my iPhone updated last night and now I can see the message preview on my Lock Screen - it just says you have a new message open outlook to view. I have checked all notification settings in the app and on my phone and everything is on. I also deleted the app and reinstalled it, but still doesn’t work.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2021-04-09T19:31:00+00:00

    Hi there, I´m Ivania. I´m an Independent Advisor and a Microsoft user like you. I´ll be glad to help you today.

    So sorry about that, it usually happens when your phone has been upgraded to a new version.

    Apparently this occurs when the Outlook App is pushed from your device manager.

    Please delete the app again, power cycling your iphone, and download it again from the App Store. After siging back in, test to your self.

    see more in the discussion forum:

    https://answers.microsoft.com/en-us/msoffice/fo... 1

    Best Regards

    10 people found this answer helpful.
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  2. Anonymous
    2021-04-09T20:07:05+00:00

    You are welcome, I am glad to help you, if you don't have any more questions, feel free to close the chat and have a wonderful day!

    3 people found this answer helpful.
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  3. Anonymous
    2021-04-09T19:52:52+00:00

    It worked!!! Thank you SO SO SO much!!

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