I can't add members to groups

Question

I can't add members to groups

Anonymous

Hello,

I've had no issues with adding members to my groups, but today I keep getting the error message: "Manage members failed for ‎1‎ user(s)" How can I corret this issue and add members to groups.

Thanks!

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2 answers

Answer 1

Not the OP, but I keep receiving the same error of "Manage members failed for 1 user(s):."

When trying to add through Exchange Admin Center, I receive the following:

"An Azure Active Directory call was made to keep object in sync between Azure Active Directory and Exchange Online.

However, it failed. Detailed error message: Resource 'bc4e7d66-aec4-4caa-a7db-4b8a290e24da' does not exist or one of its queried reference-property objects are not present.

RequestId : f5185c3c-dbd3-41c9-9e49-83cf7fba135f

The issue may be transient and please retry a couple of minutes later.

If issue persists, please see exception members for more information."

I have waited several minutes and logged out then back in.

Edit: This is for an external contact that was first created as a Mail Contact.

Issue resolved itself.

After nearly 5 hours, the distribution groups allowed the members to be added.

Just needed to sync, but took a very long time.

Answer 2

Hi Aki,

May I know whether you are using Outlook Web App or Outlook 365 desktop client?

If you are using Outlook 365 desktop client then try using Outlook Web App to add the members to check this issue.

For your reference: Add and remove group members in Outlook

Moreover, please provide us with detailed steps screenshot which you have tried including the error message for further analysis.

Your patience is highly appreciated. Have a nice day and stay safe!

Best regards,

Shyamal

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I can't add members to groups

2 answers