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Invalid Plugin Detected . Adobe Acrobat reader Dc will quit.

Anonymous
2021-06-15T22:05:48+00:00

We are using win 10 Horizon VDI .We have released new version of acrobat reader DC and we are getting below error in outlook . There is no issues while opening PDF file from mapped drive and from VDI .

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2021-06-17T23:49:10+00:00

    We have correct file association pointing to acrobat reader. still same error is coming

    10+ people found this answer helpful.
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  2. Anonymous
    2021-06-16T01:12:57+00:00

    Hi, I'm Keilla, an independent advisor and an Outlook user like you.

    The error may be caused by program version incompatibility, please try to update Acrobat to the latest version and see if that solves the problem. Launch Acrobat > click "Check for Updates" in Help.

    Hope this helps.

    Please let me know if you have any further questions. If you have a moment, it would be greatly appreciated if you would rate my assistance in handling your ticket and have a great day!

    8 people found this answer helpful.
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  3. Anonymous
    2021-06-18T21:26:33+00:00

    I'm sorry, I'm out of ideas. Maybe someone else will have a solution for you.

    7 people found this answer helpful.
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  4. Anonymous
    2021-06-16T22:56:56+00:00

    I recommend that you visit the link below to be directed to an article that talks about issues related to attachments, topic 4 talks exclusively about PDF files.

    https://support.microsoft.com/en-us/office/trou...

    1 person found this answer helpful.
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  5. Anonymous
    2021-06-16T01:39:18+00:00

    Hi Keilla,

    This is latest version of acrobat reader dc version downloaded last week we want to roll out to all production VDIS.

    regards

    Rajesh

    regards

    Rajesh

    1 person found this answer helpful.
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