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How do I know what password I chose for Outlook app in my samsung android phone?

Anonymous
2022-01-16T20:26:25+00:00

Hello friends,

I activated the Outlook app on the Samsung android phone the other day. Outlook app asked me to set up a password to get started with the app. I did so- gave a password to start with the app, in haste. I chose the same password for my mobile device. Now the password is forgotten and the phone is locked. Any advice, to know what password I chose to set up the outlook app? Can Microsoft community/team help me know what alphabets were used to get started with the app on android phone?

Many thanks

Outlook | Outlook for mobile | Outlook for Android | For education

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  1. Anonymous
    2022-01-27T18:40:16+00:00

    Hi Simbarashe,

    I checked the article. I couldn't really understand that. I just want to know from Microsoft what password I chose for setting up outlook app in my android? What would be the way to know the password because it is the same password I chose for my mobile phone and I don't remember. It is so frustrating.

    Regards

    Kaleem

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  2. Anonymous
    2022-01-16T23:59:49+00:00

    Hello Kaleem,

    Welcome to Microsoft community!

    My I know what type of account do you have (business, education or home)?

    Do you have your phone number or another email address as a backup?

     In your case since your phone is locked I suggest you contact your phone manufacturer to help you unlock your phone. If you manage to unlock your phone, on the sign-in screen, type your email address and select I forgot my password below the password text box and follow the prompts. You can also submit your concern here on Outlook for iOS and Android help.

    I hope this information will help. Thank you for posting on Microsoft Forum.

    Best regards,

    Simbarashe

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  3. Anonymous
    2022-01-21T14:05:22+00:00

    Hi Kaleem,

    Greetings

    Kindly check this article on how to generate an App password. If your admin has enabled multifactor authenticator you should be able to do it .As for the phone I am afraid there is nothing we can do.

    Kind regards,

    Simbarashe

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  4. Anonymous
    2022-01-17T18:13:05+00:00

    Hi Simbarashe,

    Thanks for your kind response.

    My outlook is the education version. I have a phone number linked with the outlook email but no alternate email address.

    I have already asked the phone manufacturer. Their procedure to unlock is only possible if my 'Remote control' option was enabled in the phone. Then I could unlock the mobile phone with my laptop/PC. Unfortunately, the Remote control option was not enabled.

    It is unlikely to unlock the phone since I don't remember the password.

    I just want to know when setting up the 'outlook app' on my android phone I gave a password to get started with. Because the App asked me to do so. That password was for Outlook App. If I come to know 'outlook app password' it would be the same as I used it for Mobile phone.

    Cant't Microsoft team/community help me know what alphabets/characters I used to set the outlook app on the phone?

    Many thanks

    Kaleem

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