Using classic Outlook for Windows in business environments
Hello Jose,
I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.
How are you trying to add it and what happens?
The address book (when you click To) are contacts in your Contacts folder who have an electronic address - either email or fax.
If you don't see the contacts when you click the To button, you need to change the address book settings.
I have screenshots and more detailed information at https://www.outlook-tips.net/tips/icloud-contac... (the solution in the article applies to all contacts) but the basic steps are as follows:
- Click the Address Book button on the Home menu or press Ctrl+Shift+B.
- Click Tools, Options.
- Select the contacts folder you want to use from the menu at the bottom of the dialog.
- Set that contacts folder to be searched first (at the top of the dialog).