Share via

How to open ost file

Anonymous
2021-09-16T07:43:01+00:00

I just got a new laptop. I backed up my outlook 365 ost file from my old laptop but outlook 365 on my new laptop will only accept pst files. Any ideas?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
  1. Anonymous
    2021-09-16T08:40:08+00:00

    Hi Sheila,

    Glad to help you here.

    First of all, OST file folders are generally marked with “This Computer Only” because of which it sometimes becomes difficult to synchronize them. There is not a particularly defined way by which we can open the OST files by converting the OST to PST files we can surely make changes to them. 

    In view of the issue, the way to convert OST to PST can help you open an inaccessible, orphaned, or encrypted OST file.

    • Go to your Installed Outlook application and below the file section that is present on the top left move to Open & Export >> Import/Export.
    • Select the action Import from another program or file and hit on the Next Button Present on the below of the page.
    • Now, move with creating a file of type Outlook Data file (.PST) option and press NEXT.
    • Choose the email subfolders such as Inbox, Sent Items, Drafts, Archive, etc. but, one folder at one time, tick on the filter that says include subfolders then move to Next step. By this, you will be able to add OST file to Outlook.
    • Go to the browse option, choose a location to save the output file, and click on the finish button to convert OST to PST file.
    • Now, you will see a dialogue box that allows you to encrypt your PST file. You can protect your PST file or can simply leave this step and move forward.
    • Finally, Outlook OST files started to Move into PST data files.
    • Once the OST files are migrated to the PST file you can make amendments to it by entering the passcode that is used by you to lock the files.

    Also please refer to: Open or import items from an offline Outlook Data File (.ost) (microsoft.com).

    Hope that this answers your concern. If you have any questions about this issue or I misunderstand your meaning, please feel free to reply and I will answer for you. Thank you very much.

    Regards,

    Rebecca

    5 people found this answer helpful.
    0 comments No comments

2 additional answers

Sort by: Most helpful
  1. Anonymous
    2021-09-17T09:14:54+00:00

    Hi Sheila,

    Any update? Are there any other problems about this issue?

    Regards,

    Rebecca

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-09-18T00:16:28+00:00

    Thanks Rebecca, It took me a while but I got there in the end!! All working fine now.

    0 comments No comments