Exchange ActiveSync no longer available

I´ve been thinking abount this situation for several days now, since I recently changed devices and I noticed that in my S20+ the option "Microsoft Exchange ActiveSync" appears, but in my S22 Ultra it doesn´t.

Unlike the original post, my main concern was the Calendar, as I don´t use Contacts that much.

After trying everything I read on the internet, and testing myself, it seems that I came to a solution that has already worked for me on 2 devices.

Here are the steps that I followed:

1. Install Outlook app.
2. Log into Outlook with your Hotmal/Outlook/Live account.
3. Once logged in, go to Settings
4. Under "Mail accounts" Select your account.
5. By default it seems that Contacts and Calendar syncs are off, change them to On.

Once this is done, the Outlook calendar will start to sync with the Samsung calendar.

I guess the same will happen with Contacts, but I haven´t tested it yet.

I got a new phone today, Samsung Galaxy S20 FE, and its missing the Microsoft Exchange ActiveSync option in the Add Account screen. Is this no longer available to use Microsoft and I need to migrate everything to google?

Guys, I'm not sure if this can help, but in my case, it worked

try to follow this guide

https://www.slipstick.com/outlook/sync-outlook/syncing-outlook-with-an-android-smartphone/

I could sot the issue by just setting up the exchange account manually

adding the "exchange" account, on the bottom left of the screen select the manual set up. then use your email details, as server use eas.outlook.com . to me worked like a charm =)

Anyone have any other ideas? Tried everything could think of ... No active sync on s20.

Was this ever resolved? I see this conversation from March but no indication of what the answer was.

I just moved from an S10 to a S20FE. I haven't factory reset my old phone yet so I can confirm the old one said "Microsoft Exhange Activesync" and the new one doesn't.

That's really annoying that we need to use the Gmail app to access mail/calendar/etc. (Yes, I have the outlook mobile app for email but I prefer alternate apps for calendar and contacts)

So yes, something changed. No, it's not just you. Yes, you need to use the "exchange" account type with the Gmail icon.

They tell you you can't use that account type with outlook.com. But that is not true!

I wouldn't put it past Google to intentionally give a misleading error message to discourage people away from outlook.com.

Anyway, you can set up the red "M" Exhnage account if you specify the server names manually. There is a "setup manually" option. It's too bad it's no longer automatic, but at least power users can still do it. Remember that your "domain" username is your Hotmail/Outlook/Live email address.

This article seems to have the steps. https://support.microsoft.com/en-us/office/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c

You definitely do not have to migrate to Gmail!

Allan Carhart

The opinions and statements written here represent my own point of view as an individual. They do not represent the opinions of any company mentioned here, my employer, or anyone else.

I am not necessarily an expert in the topics mentioned here, although I do have a deep understanding of the underlying technologies.