Outlook sign in issues

As of 11/10/2021 I cannot sign into Outlook app. It is pretty disgusting that Microsoft does not offer someone (tech service) to handle situations like this. Displays too many attempts which is only attempt in days and after reloading app on my cell phone. Code 205.2 (LU003)

Hi Smokin Scott,

Welcome to Microsoft Office Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to fix your issue about unable to login to your outlook app using your login credentials**.** Let’s us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

So, here are some troubleshooting procedures that I can offer.

Kindly check first if you can access your account using the web browser:

1.open your google browser

2.search for outlook.com

3.sign in with your account

If you are able to sign in to your account using the procedures below, continue with the rest of the troubleshooting steps below.

Note: You must update the Outlook app on your Android or iOS device regularly. That should patch out any known issues preventing your email, calendars, or contacts from syncing.

(Update Outlook on Android )

1. Open the Google Play Store.
2. Bring up the Google Play menu and tap the My apps & gamesoption.
3. Select the Updateoption next to Outlook.

(Remove/Re-add Email Account)

If the Outlook app is still not syncing, it’s a good idea to remove and re-add any problematic email accounts. 

1. Open Outlook and switch to the Mailtab.
2. Bring up the Outlook sidebar.
3. Tap the Settingsicon.
4. Pick the email account under the Email Accounts section.
5. Select Delete Account.
6. Select Deleteto confirm.

(Reinstall Outlook App )

If removing and re-adding your email account (or accounts) didn’t help, try reinstalling Outlook. 

Start by deleting the Outlook app from your Android or iPhone. Then, reboot your Android or iOS device, reinstall them via the Google Play Store or the Apple App Store, and set everything up from scratch.

(Reset Network Settings on Android)

1. Open the Settingsapp.
2. Select System. 
3. Select Reset.
4. Tap Network settings reset.
5. Tap Network Settings Resetto confirm.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

Sincerely,

Sun Khou

Consumer M365 Forum Moderator

Microsoft Community

Hi Smokin Scott,

I'm sorry to hear this, especially because you're looking for live support.

But don't worry, I'll offer you with this link as well as some instructions on how to receive live assistance:

1.click on this link

Contact - Office Support (microsoft.com)

2.Type in your concern

3.Select Contact Support

4.

5.

Hope this helps,

I have not reinstalled Outlook on my android cell phone. ATT had/has a problem with reinstallations. I spent 100 hours and over $300 to try to solve the issues last week. There is no way to contact Microsoft in person which is very frustrating to try to get answers. At one time Microsoft inactivated my word account and I could not complete business correspondence! I have not ventured to reinstall Outlook app on my cell phone as I still fear getting locked out of Microsoft and ATT accounts again!

Hi Smokin Scott!

We would like to follow-up if you are still having issues with outlook sign in issues.

We want you to know that it is important for us it help you get your query answered/resolved.

We will wait for your response in the next 24 hrs.

Please answer back to this thread if you are still having the same problem and need further support.

Also, please allow 24-48 hours for us to get back to you.

Sincerely,

Sun Khou

Consumer M365 Forum Moderator

Microsoft Community