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Outlook Mac - Clear everything out and start again

Anonymous
2022-01-03T20:25:06+00:00

I have had Outlook on my Mac for many years, but I'm starting a new job at a new company, and I want to clear everything out of Outlook and have a completely fresh start in the client before I add my new work account.

I've already archived all my emails, calendar, etc. to a .olm file. Is there an easy way to delete everything out of Outlook and effectively "reset Outlook to factory settings?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-01-04T02:11:46+00:00

    Hi Peter,

    Greetings.

    Thank you for raising your concern in this community.

    If you have already archived what you need, the next step will be to

    • remove your account
    1. Select Tools > Accounts.
    2. In the lower left of the Accounts dialog box, click the - sign to sign out or delete..
    • clear the cache.

    Go this location and remove the content of the outlook 15 profiles folder. It includes the differente outlook profiles data.

    ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles

    Outlook for Mac is a locally cached email client - Outlook | Microsoft Docs

    Make sure to empty the delete items from the trash.

    When restarting outlook, you may be asked to sign up using a previous account, you can choose add another account.

    If you choose to unistall the app, please make sure to follow steps from this article Uninstall Office for Mac (microsoft.com), Download Microsoft Outlook for Mac for Office 365. from Official Microsoft Download Center

    If you have further concern feel free to let me know.

    I will be waiting for your feedback for further assistance.

    Kind regards,

    Mac

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  1. Anonymous
    2022-01-05T10:00:39+00:00

    Hi Peter,

    Thank you for your feedback. it is much appreciated.

    Kind regards,

    Mac

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  2. Anonymous
    2022-01-04T09:35:58+00:00

    Thanks Mac! That seems to be exactly what I needed.

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