Help disable email encryption

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Help disable email encryption

Anonymous

One user in my organization is only able to send encrypted emails only and the user wants to disable it. As an office 365 admin, I am not able to find option to disable encryption. I know the encryption is not set from client side as I checked all the options from O365 outlook side. I know user was having Azure Information Protection Premium P1 license. I removed the license. and still user is only able to send encrypted messages. I am not sure if its with AIP settings. Can you please help disabling the encryption for the user?

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Answer 1

Hi Renu Abraham,

Greetings

Thank you for posting in Microsoft Community forum.

Based on the information you provided I understand you have a user who wants to disable encryption in their Outlook. Please correct me if I am wrong.

Open Outlook > Tools> Trust Center> E-mail Security> Encrypted e-mail> uncheck Encrypt contents and attachments for outgoing messages check box> click OK. Now try to send emails and check if it helps.

If you enabled the Encrypt button in Outlook on the web, disable it by running the Set-IRMConfiguration cmdlet with the SimplifiedClientAccessEnabled parameter. Connect to Exchange Online PowerShell and run Set-IRMConfiguration -SimplifiedClientAccessEnabled $false.

If the user enabled Encrypt-Only feature in Outlook, please see this Microsoft article for more information and please pay attention to the warning written in yellow before making any changes. Disabling the Encrypt-Only feature in Outlook - Office 365 | Microsoft Docs

Let us know the result so we can assist you further. Your kind understanding is highly appreciated.

Kind regards,

Simbarashe

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Help disable email encryption

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