Rules in Outlook: Move the message to specific folder if sent to specific email

Hello,

I set my name as cc, or my name is not in the To box (as picture)

This is a rule set, but it don't work

Hello Hoang.Nguyen2,

Good day! Thank you for posting to Microsoft Community.

Based on your requirement, we have checked and here sharing steps with screenshots about rule's creation, kinldy check below:

Step 1: Open Outlook > go to File > select Rules and Alerts > click on New Rule > Select “Apply rule on message I receive”.

Step 2: Select below options and add required details.

• Select “from people and public group” – select your group email id
• Select “Where my name in in the CC box”
• Select “sent to people or public group” – select your user’s email id (such as User A, User B)
• 

Step 3: Select “Move it to the specified folder” (note: based on your requirement select/create subfolder) and “stop processing more rules”.

Step 4 : Verify all the steps and click Finish. Make sure option “Turn on this rule check box is selected”

Thank you so much for your precious time.

Sincerely,

Ankita Vaidya | Microsoft Community Moderator

Here is a screenshot of email sending

• HPS Technical Support is a global support in all the world, email address: ***@company.com
• Nguyen A is a person who takes care specific project A
• A**(ENG) is a private group had 8 members included me. Email address: ***@companyprod.onmicrosoft.com

Whenever ***@company.com sent email to Nguyen A, he involved specific project A, and me in a group A360(ENG) then email always come to me.

I tested if change ***@company.com to another sender, it worked. But for specific this address it does not.

**Due to privacy policy, perosnal information removed**

Hello Hoang.Nguyen2,

Thanks for sharing further details. May I know email which you received from the specific group , what’s mention in recipient? Does recipient have any group email address in which you are member or only just one user such as in To filed User A and in CC, you are?  Request you to kindly provide us details about who is sender, who is in To field and CC field. So based on it we will check from our side and assist you. We appreciate your patience and kind cooperation.

Thank you so much for your precious time. Stay safe and healthy.

Sincerely,

Ankita Vaidya | Microsoft Community Moderator

***Note: In the event that you're unable to reply to this thread, please ensure that your Email address is verified in the Community Website by clicking on Your Account Name > "My Profile" > "Edit Profile" > Add your Email Address > tick "Receive email notifications" checkbox > click on "Save".***

Thanks for your quikck responding

I had followed your instructions but it seems not work.

I recognize that my specific email ID is not in cc. My email was included inside a group @onmicrosoft.com and I always to receive the email belongs this.