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Outlook Trello Add In

Anonymous
2022-06-30T04:27:39+00:00

In the last couple of days, my Outlook Trello Add In has stopped working correctly:

  • If I select Include email attachments, I get the error message. Sorry, your card could not be added to Trello
  • **** If I don't select Include email attachments, the card is created/updated as per usual

I am not aware of any system changes that would prevent this working.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-07-13T22:58:47+00:00

    Microsoft has told me they can't do anything, Trello said:

    Our team is still looking into this, and since the integration is owned by Microsoft, our integrations manager will reach out to Microsoft for further investigation. In the meantime, I'd recommend using the board email address to add cards (https://support.atlassian.com/trello/docs/creating-cards-by-email/), and/or manually add attachments. I will keep you posted on further updates.

    7 people found this answer helpful.
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  1. Anonymous
    2022-07-12T19:57:54+00:00

    Just mentioning that I'm experiencing this problem too. I use this add-in every day and it's a huge inconvenience to not be able to use attachments.

    4 people found this answer helpful.
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  2. Anonymous
    2022-07-25T19:22:44+00:00

    I have the same issue. I can update a card without sending attachments, but and error if I want to add attachments.

    3 people found this answer helpful.
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  3. Anonymous
    2022-07-26T07:41:58+00:00

    Disappointing having no response as it’s clearly a problem as it worked before and does cause frustration now having to separately copy attachments over to the cards !!!!

    2 people found this answer helpful.
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  4. Anonymous
    2022-07-19T23:15:39+00:00

    I heard from Trello yesterday:

    I wanted to quickly update and let you know our investigation of this is still ongoing – our product teams are in contact with Microsoft's team. I'm afraid I still don't have an ETA, but we'll keep working on getting this fixed up ASAP.

    2 people found this answer helpful.
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