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Log in to Outlook.com on macOS Mail app with two-factors authentication

Anonymous
2022-08-13T14:15:09+00:00

I want to set up my outlook.com account on my Macbook pro with Big Sur, but I have two-factor authentication turned on for my Microsoft account. When I put in my account password it rejects it. Is there a way to get it connected with my 2-factor authentication? I know Apple account and Google accounts have different work-arounds

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2022-08-13T21:01:44+00:00

    Hi עידו כסלו Ido kislev,

    Greetings!

    Thank you for posting in Microsoft Community. We are happy to help.

    If I understand your concern correctly, you are trying to setup your Outlook.com account on the default mail app on your Macbook pro. However when you put your account it rejects the password of your email. Am I correct?

    This might be because of your two-factor authentication that is enabled on your Outlook.com account. If you have enabled your two-factor authentication, your normal password on your account will not work as it requires a second level of security. You will need an app password that will be generated from your Outlook.com account to be used instead of your normal password. Let’s work together in finding the best solution to this issue.

    However, I would like to know first what is the configuration you choose to setup your Outlook.com account? Is it IMAP, POP, or Microsoft Exchange?

    Now to generate an app password for your Outlook.com account, please follow the instruction stated on this support article. Using app passwords with apps that don't support two-step verification (microsoft.com)

    I look forward to your response.

    Sincerely,

    ReynaldoB

    M365 Consumer Forum Moderator

    Microsoft Community

    3 people found this answer helpful.
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  2. Anonymous
    2022-08-17T02:01:27+00:00

    Hi עידו כסלו Ido kislev,

    We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be a little difficult to manage.  Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.

    Sincerely,

    ReynaldoB

    M365 Consumer Forum Moderator

    Microsoft Community

    0 comments
  3. Anonymous
    2022-08-16T01:18:40+00:00

    Hi עידו כסלו Ido kislev,

    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing? If yes, please let us know so that we can continue our conversation.  

    Sincerely,

    ReynaldoB

    M365 Consumer Forum Moderator

    Microsoft Community

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