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I want to transfer the Contacts / Address Book from Office Outlook 2013 on one computer to Office Outlook 2019 on another computer. All my previous attempts to create a backup of the Contacts / Address Book, so that it can be loaded into another Address Book, have failed. I am getting fed up of having to type them all in again.
Please can you help me?
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Answer accepted by question author
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Answer accepted by question author
Before you import contacts, you need to create a new address book folder in Outlook 2019 in advance. To do this, create a folder under Contacts, and then make that folder an address book.




In the Address Book dialog box, verify that the address book you just created appears in the Address Book list. 
After you create the new address book in Outlook 2019, you can now import contacts. When you need to select a destination folder for the contacts, be sure to choose the newly created address book folder.
When you complete all the steps, you should be able to find the contacts in the new address book and search within the address book.
Hello, mjw_921
Welcome to Microsoft Community.
As Palcouk says, address book is just a folder under Contacts, not a separate file, so there is no way to export/back up an address book and move it to another device. If you just want to import contacts from Outlook 2013 to Outlook 2019, you can follow these steps:
If the problem still can't be solved, please let us know, and we'll figure out another workaround.
Best regards
Yuhao Li| Microsoft Community Support Specialist
The address book is simply a filter of Contacts that have an electronic address it is not a seperate file
What type of mail account are you using, pop or IMAP? If IMAP Calendar/People are in folders marked This PC Only and are lost if the mail account is reset on that PC