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How does one sign out of an organisational account in Outlook?

Anonymous
2023-03-01T19:40:15+00:00

As I am no longer part of the Organization, I logged out of the account & (thought) I removed it from my device. However, every time I open up any of the Office programs I get a prompt with 'Autodiscover.xml' asking me if I want to sign in with the Organization mail prefilled.

With Outlook in particular, I get sent to the organization login page with no way of signing in with a different account, & since I am no longer part of the organization I cant log in to fully log out/ switch.

My personal Microsoft account is the only account (as far as I am aware & can see on "Setting > Accounts") on device & the only one logged in on the other MS Office products.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Emmanuel Santana 38,685 Reputation points Independent Advisor
    2023-03-01T20:26:14+00:00

    Hello Disifere, thank you for reaching out to the Microsoft Community. I am here to help and provide assistance with any questions or concerns you may have.

    You can first review that your computer is not currently enrolled into the organization, to check this follow these steps:

    Step 1: Open the Settings app on your device.

    Step 2: Navigate to Accounts and select Access work or school.

    Step 3: Choose the connected account you wish to remove and select Disconnect.

    Step 4: Confirm that you want to remove the device by selecting Yes.

    Visit this website for additional information: https://learn.microsoft.com/en-us/mem/intune/us...

    You may also check out this thread from another user who encountered a similar problem as yours. This could potentially offer extra solutions to resolve the issue.: https://answers.microsoft.com/en-us/msoffice/fo...

    And this is another extra guidance for the problem you are facing: https://learn.microsoft.com/en-us/answers/quest...

    I hope these suggestions help! Let me know if you have any other questions or if there is anything else I can do to assist you.

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