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How can I turn ON sounds for Calendar notifications but turn them OFF for Mail notifications in the Mobile iOS app?

Anonymous
2023-02-06T15:58:28+00:00

I'm able to disable mail notifications and enable calendar notifications, but when I tap where it says "sound Disabled>" I'm unable to change anything. I checked my phone settings and I do not have sound inherently turned off for notifications from this app in the iPhone settings. Please help. I get a lot of non-urgent email throughout the day but have a lot of appointments I cannot miss.

Outlook | Outlook for mobile | Outlook for iOS | For home

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  1. Anonymous
    2023-03-23T14:30:50+00:00

    You need to change the global settings for sounds. Go into Settings->Notifications->Outlook and turn on Sounds.

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  2. Anonymous
    2023-02-06T18:40:33+00:00

    I am using the MS built app. I asked them from within the App as well even though typing on the phone is significantly more difficult. I hope to hear back from them because the App that MS made does not allow you to toggle the controls.

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  3. Anonymous
    2023-02-06T18:09:51+00:00

    Dear Jeffrey Wheeler,

    Thanks for choosing Microsoft Community.

    Based on your description, could you please be kkindly to tell me whether you are using native mail app supporor Outlook app on your phone?

    If you are using native Mail App on our iphone, for this, please be kindly to contact support for Apple Company. That is an app for Apple. It is really out of support scope. The engineers there will provide you further help.

    If you are using outlook app, due to the lack of certain authority and knowledge of our forum, we have a professional team responsible for it, so in order to better help you and no longer waste your more time, please ask the team for help, there will be professional engineers to help you, for details, please kindly refer to : Get in-app help for Outlook for iOS and Android.

    Thanks for your precious time. Have a nice day.

    Sincerely,

    Katherine

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