"Your automatic reply settings cannot be displayed, because the server is currently unavailable. Try again later" Outlook windows app

Hello Muhamad Ridhuan,

Good day!

Thank you for posting to Microsoft Community. We are happy to help you.

Before we proceed, I would require more information to assist you accurately.

1. What is the type of account? Is it a POP, IMAP, Exchange ActiveSync or Exchange account?
2. Ask 2 or 3 colleagues to try it on their computer and check if they have the same issue and let me know.
3. Are you in Hybrid organization ?
4. What is the type of the affected account, I mean if are you trying to set OOF on shared mailbox, delegate account or user mailbox.

May I know if different users using the same machine, I mean the affected machine

I advise to granted that user Full Control to those accounts

And cleared out the stored credentials from Windows

   Control Panel > User Accounts > Manage your credentials > Select Outlook under Generic Credentials > Remove from vault

   Control Panel > User Accounts > Manage your credentials > Windows Credentials > selected

(exchange server) > Remove from vault and check if the issue persists

In the meantime, please follow those trouble shooting below:

-      First are you able to set OOF via outlook on web if yes then go in the affected machine:

• Uninstalled Office from the computer. Restarted the machine. Deleted the following directories:
      C:\Users\testuser\AppData\Local\Microsoft\Outlook
      C:\Users\testuser\AppData\Local\Microsoft\Office
      C:\Users\testuser\AppData\Roaming\Microsoft\Outlook
      C:\Users\testuser\AppData\Roaming\Microsoft\Office
      C:\Users\testuser\AppData\Local\Temp\outlook logging
  Removed all profiles from Control Panel -> Mail -> Show Profiles
  Removed any unecessary user profiles from C:\Users
  Installed Office
  Launched Outlook and let autodiscover setup the Outlook profile
• Switched from cached mode to online mode

If the issue still persists, then

     **Check the Test E-mail AutoConfiguration**

1 .Hold down Ctrl, right-click the Outlook icon on the taskbar, and select Test E-mail Autoconfiguration

2      Fill out the email address and password.

3      Disable the options for(I mean uncheck) “Use Guessmart” and “Secure Guessmart Authentication” so that only “Use AutoDiscover” is enabled.

4      Press the Test button.

5      Check the results.

• If unsuccessful, then AutoDiscover probably hasn't been configured at all. This is an unsupported configuration, and your Exchange administrator needs to correct this. He or she can find more information about how to do so in the “Exchange Administrator information” section below.
• If successful, then the URL for the OOF service might be missing or set to the wrong URL

- Verify the OOF URL when AutoDiscover was successful

When AutoDiscover was successful, then the next step is to check whether the correct URL has been set for the OOF URL property.

To check this, look for the OOF URL on the Results tab in the Test E-mail AutoConfiguration dialog. The protocol group to look in is as follows:

• When using Outlook internally (or via VPN)
  Protocol: Exchange HTTP (first block if there are 2)
• When using Outlook externally
  Protocol: Exchange HTTP (second block if there are 2)
• When using Outlook internally (or via VPN) with Exchange and Outlook Anywhere disabled:
  Protocol: Exchange RPC

Now log on to Outlook on the Web (OWA) via your browser. In this case, it is recommended to use Internet Explorer.

Once logged on, type the OOF URL in the Address Bar.

• If the OOF service is available at this URL, you should now get a page with XML information or a service page.
• If the OOF service isn’t available at this URL, you’ll most likely get a “403 Forbidden” or “The page cannot be displayed” error.

If you got this error let me know.

-The information above is very important to find the cause of the issue if the issue still persist and give the correct troubleshooting

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator