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Business card scan

Anonymous
2023-02-27T04:31:49+00:00

Earlier in outlook app i was able to scan business card by pressing + and then contacts.

Now this option is not seen in the app. The feature was very important instead using third part app like camcard etc.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2023-02-27T08:53:37+00:00

    Hello Yogesh Bedekar,

    Many thanks for the response.

    Glad to hear that the steps provided in my reply worked. If you don't mind, could you kindly submit your feedback and vote in order to help any other community users who might be facing a similar scenario to easily find this thread/post.

    Feel free to post back to the forum if any issue comes up and we'll be glad to assist.

    Thank you for your time and have a great day.

    Best Regards,

    Simbarashe | Microsoft Community Moderator

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  1. Anonymous
    2023-02-27T08:45:39+00:00

    Thanks i was able to do this from Feed. My version 4.2306.1 (42396808)

    Earlier i was using method shown in below link video

    https://support.microsoft.com/en-us/office/scan-or-tap-to-add-contacts-in-outlook-mobile-4818ef14-0fc8-4ec2-bb4d-440ea8cae17b

    But this also worked for me.

    Regards

    Yogesh

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  2. Anonymous
    2023-02-27T07:54:32+00:00

    Hello Yogesh Bedekar,

    Good day! Thanks for posting in Microsoft Community. We are happy to assist you.

    I understand you would want to continue using the future to scan business cards when adding new contacts in Outlook for mobile.

    To help us narrow down this issue kindly confirm if you are using Outlook for Android or iOS and the version of Outlook you have? To check for version, click on the profile > select Settings > Help & Feedback. > Scroll to the bottom of the page. The version number appears there.

    I have tested on my side if this feature is completely gone, and I still have it. I am using Outlook for Android version 4.2304.2(42304815). To find this feature as shown in the screenshot I clicked on feed > create > Tap Scan business card.

     

    In the meantime, kindly reset/refresh the client/app: Open our app > Settings > Select the email account > Reset Account. How do I clear the cache or locally reset/refresh the client/app? (microsoft.com)

    We look forward to hearing from you; Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution. Thank you for your cooperation.

    Sincerely,

    Simbarashe | Microsoft Community Moderator

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