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cant close microsoft word

Anonymous
2023-01-09T13:00:52+00:00

I cannot close Microsoft word due to a message that says "you cannot close Microsoft Word until the Send Mail command is finished. Switch to the New Message first, and either send or close the message". Please help

Outlook | Windows | Classic Outlook for Windows | For education

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  1. Anonymous
    2023-01-09T14:12:55+00:00

    Dear Christian Joseph Eleazar Malaluan,

    Good day! Thank you for posting your query in our community.

    Based on your description, you can't close Microsoft Word because of an error. May I confirm whether you have tried to force quit your Microsoft word via using the task manager?

    If not, you can try it to see the result. Here are the steps:

    1. Right-click the Windows icon;
    2. Then select Task Manager from the list;
    3. Click on the application you want to force quit (Microsoft Word);
    4. Click End task to close the program.

    If yes, I found a thread which has the similar issue with you: You cannot close Microsoft Office Word until the Send Mail command is - Microsoft Community, you can try the method provided from the member to see the result.

    If the problem persists, please help capture a screenshot of your Office version(go to Control Panel\All Control Panel Items\Programs and Features to check Office version.)

    Sincerely,

    Jazlyn | Microsoft Community Moderator

    10+ people found this answer helpful.
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