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How do I get my suspended account back??

Anonymous
2022-12-17T22:15:43+00:00

My account has been locked since December 5, 2022. I did what they said to do on aka.ms/compliancelock. After 8 days I finally received a response from the Online Safety Team. I replied to them about 20 minutes after they responded. Now I have been waiting for 4 days without a response. I was told that it was locked due to a serious violation on the code of conduct but was not informed about what part was violated or how. I need this account back. I have had it for over a decade, and it is the base of everything I do. Without it I will be locked out of all accounts I've ever signed up for online. My Unity account, my Apple Developer Account, all my social media accounts.

It's not just another simple account. It is my main account. It is extremely important to me.

I really need help and don't know where else to turn. I've contacted Microsoft support several times out of desperation. I'm extremely desperate and don't know what else to do. I need my account back.


https://learn-attachment.microsoft.com/api/attachments/65e73ff6-09a8-4380-aff8-91c32175628c?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/f5557b07-1a70-4558-809c-ab1b267982e9?platform=QnA" rel="ugc nofollow">

The title says temporarily suspended. Will It get it back??

I have the ticket number if needed. Please someone help me.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-12-31T10:31:52+00:00

    This the only response I get.

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    I can't just accept this. This account is extremely important to me. I cant even get a human response from them.

    In our modern society, a person's email is the centre of everything they do. It can't just be locked like this without warning or a way to get it reinstated.

    I don't know what else to do. But I can't just give up and let this slide.

    If I have to plea for my account every day and send in 1million tickets, I will. I can't just let this go.

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  2. Anonymous
    2022-12-30T15:30:27+00:00

    I am still being told that my account is locked!! What is this ?? I am up to date with payment I have changed my password several times - please UNLOCK.

    I am getting extremely irritated with Microsoft.

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  3. Paul Chou 1,421 Reputation points
    2022-12-30T02:26:53+00:00

    The online safety team reviews suspended accounts after users filled the form. If the suspended account has seriously violated the service agreement or term of use, they will not reinstate it.

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  4. Paul Chou 1,421 Reputation points
    2022-12-31T15:49:12+00:00

    The response you received is similar to mine. Mine account was blocked and the message was like account properly closed. Microsoft could not state why it was closed or what violations. Forgot the message. There is nothing to do now. Microsoft closed your account.

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  5. Anonymous
    2022-12-30T00:44:50+00:00

    I'm still unable to get into my account. I even sent another AccountReinstatement form in addition to the recovery account form.

    It doesn't seem like Microsoft wants to give me my account back.

    This is a really serious matter. This email is extremely important to me.

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    1 person found this answer helpful.
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