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webex keeps crashing outlook

Anonymous
2022-12-22T17:43:38+00:00

Every time I try to create or edit a meeting utilizing the webex plugin it crashes my outlook. I have uninstalled and reinstalled both outlook and the webex productivity suite. When I check the event viewer, i can see the error is the webex plugin but this is not happening to ANYONE else and we all use the same install packages. Any suggestions are welcome.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-12-22T21:59:05+00:00

    Dear Lauren,

    Good day! Thank you for posting to Microsoft Community.

    Based on your description, I understand that you have an issue where the Webex plugin keeps crashing your Outlook.

    Can you kindly try to repair the Webex productivity suite and check if this will make any difference?

    In the meantime, since you already narrowed down the issue to the plugin in the event viewer, you can as well try to get in touch with Webex support and check if they could assist further.

    I would like to invite community members and MVPs in the forum to share their knowledge or any workaround and insight on this topic.

    Thank you for your kind understanding and happy Holidays!!

    Best Regards,

    Ashraf | Microsoft Community Moderator.

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