Outlook is deleting all EMAILs from my inbox over 90 days old. How do you stop this??

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Outlook is deleting all EMAILs from my inbox over 90 days old. How do you stop this??

Anonymous

I want to keep any emails in my inbox until I determine its time to delete or archive them. Somehow outlook is doing it without notifying me. How do you stop this from happening??

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4 answers

Answer 1

Hi Anthony,

My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

Can you tell me which version of Outlook you are using?

Cindy

Answer 2

Hi AnthonyFreeman,

Most likely the emails are being archived after 90 days. This is a default setting in Outlook. I have attached a link below that explains how to change this and more about the achieved emails.

https://support.microsoft.com/en-us/office/auto...

It is possible to retrieve the emails once they have been archived. Here is a link that explains how to view them.

https://support.microsoft.com/en-us/office/how-...

You may also find emails saved in a pst or ost file

https://support.microsoft.com/en-us/office/open...

Please let me know if you have questions.

Best Wishes,

Cindy

Answer 3

Anonymous

I have a similar issue. Every email prior to January 25th has disappeared. I use Outlook to manage my Gmail account. Now they are all gone.

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Answer 4

Anonymous

Hi Cindy, thanks for responding. I am using Outlook 365. Thanks for your help

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Outlook is deleting all EMAILs from my inbox over 90 days old. How do you stop this??

4 answers